Windows 7 x64 Update Failure - Reverting Changes

27 May 2009, Reviews

I woke up today and my computer was stuck at 72% complete for its automatic updates.

Blogged By:

Team Louish

May 27, 2009 @ 9:00am
On one of my Windows 7 x64 RC1 computers, the automatic updates got stuck at 72%. I left it for about an hour, then rebooted. The installed resumed at 62% this time, but still sat there. I rebooted again, this time into safe mode. It detected the install was incomplete so it said it was reverting changes. It rebooted into normal mode, and continued to say:

Failure configuring Windows updates
Reverting changes.
Do not turn off your computer.

Anyone else getting this problem?

Update: May 27, 2009 @ 9:46am
As of now, it still says reverting changes, I haven't tried anything to fix it yet.

Update: May 27, 2009 @ 10:07am
Reverting didnt work. I did a System Restore and that worked going back to the restore point windows automatically made this morning at 1am (May 27, 2009 1:00am) On a side note, I am very confused at why I need different 3ware x64 drivers for my hardware raid controller card ( escalade raid 8006 2lp) for vista vs 7. The restore was kinda tricky, I first used my Windows 7 repair disc I made, and couldn't get it to work. I tried the first option, which was something like start windows and fix errors. Then I was just going do a repair reinstall so I used my Windows 7 x64 RC disc, and I clicked "Repair Windows", and it loaded the same screen I got before with my repair disc (good to know you dont actually need to make a repair disc if you have your Win 7 disc). I selected System Restore, I clicked Next, and I chose the restore point from this morning. Im back in windows... trying to figure out now how to tell windows to NOT install those language updates automatically.

Update: May 27, 2009 @ 10:43am
I marked the language updates at hidden, then installed some other updates, which still caused problems again, so I dont think the language updates was the problem (for people wanting their language updates). After installing some of the other updates, when windows started, I got these errors:

WerFault.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

LVCSer64.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

dw20.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

userinit.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

dwm.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

taskhosts.exe - The instruction at 0x76e73892 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program.

I guess I need to revert back to a pervious restore point again :(

Update: May 27, 2009 @ 10:56am
I restored back to the 1am restore point. Back to a working machine... I dont know which Critical update is causing these errors, but I disable all the pending updatings from automatically installing.

Tags: automatic updates, beta, windows 7

REPLIES

16 October 2009 - 4:09:28 - nati_niz

I have the same problem,
i have no idea what to do.
Maybe i will install all the language updates.

20 October 2009 - 20:51:57 - Marchi

Same problem here....

2 January 2010 - 15:02:41 - CJ_COLO

WIN 7-64
Same problem.
Knew I should have stuck with XP.
Just about ready to try a different OS altogether --any suggestions?

27 January 2010 - 16:42:45 - Wayne

See if this helps. http://support.microsoft.com/default.aspx/kb/947821

1 February 2010 - 8:05:42 - dr.x

hello guys! i had same problem when i read windows help to solve that.
i think that tell us we are using copy of windows 7. exactly we should to buy or find codes for updates windows 7.

1 February 2010 - 8:09:55 - dr.x

you should buy or find real codes to updates vindovs 7.
that s the problem i think worth trying.

9 February 2010 - 22:39:27 - CJ_COLO

I just downloaded [windows6.1-KB947821-v4-x64.msu] a supposed hotfix to correct problems with the "Failure to Update" issue. Let you know if it works.

13 February 2010 - 11:19:43 - monkeymama

I had the same issue. I held the power button to shut my laptop down and attempted to start in safe mode. After several times of going through to same message and restarting itself, I shut it down manually again and turned it on while holding F8. It didn't start in safe mode but it went to the screen and said, 'loading windows 100%' and windows started up like I hadn't been pulling my hair out for two hours. Personally, I am of the thought that microsoft is out to meddle with my sanity (which is somewhat shakey anyway) and therefore created vista which prompted me to upgrade to windows 7 asap..... It's sick, I just want my windows xp back... we had a beautiful relationship.

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